competition policy

Who may enter
Competitions are open to residents of the Republic of South Africa only.

Any Toy Kingdom employees, or family members thereof, are prohibited from entering any competition hosted by Toy Kingdom. Any associated company, professional or commercial entity are similarly prohibited from entering.

No applications from agents, third parties, organised groups or applications automatically generated by computer will be accepted.

Please note that proof of sending your entry is not deemed to be proof of receipt by us. Technical or ineligible errors will void entries.

Prizes collection

Winners may be required to present an identity document, and those under the age of 18 (eighteen) years will require permission from a parent and/or guardian to collect their prize.

Prizes are non-transferable in whole or in part, must be taken as stated, and may not be exchanged or returned, or sold to any third party. No cash alternative is available to any prize unless expressly stated by an authorised Toy Kingdom representative in writing.

Winners will have 1 (one) week from notification to acknowledge acceptance of the prize. Should they fail to do so, the winner will forfeit the prize, and it will be re-drawn or go to the runner-up at the discretion of Toy Kingdom.

If any prize offered is unavailable, we reserve the right to select alternate prizes of equivalent value, modify, supplement, or withdraw all or part of this competition without further notice. No refunds will be provided for cancelled competitions.

Privacy policy

Toy Kingdom or any company connected with the promotion reserve the right to use the winner’s name, picture or likeness on their websites, social media and/or any other relevant platform, respective to minors, in accordance with the POPI Act.

Should an entrant wish to have their details removed from the Toy Kingdom database during the competition entered, will forfeit their right to claim any prize and will no longer be regarded as being a part of the competition.

Winners

The judges’ decisions are final. Multiple winners may be subject to a tie-break procedure to decide an outright winner.

Any deviation from the rules and/or attempt to manipulate the outcome of the prize will result in automatic disqualification.

Unless otherwise stipulated, Toy Kingdom uses a comment selection tool for social media that selects the winner at random.

Entrants are only viable for one prize per competition, regardless of multiple entries.

Indemnity

Toy Kingdom reserves its right to amend, modify, alter, suspend and/or terminate any competition without notice, or the incurrence of any liability against itself by any participant, winners or third parties arising from such.

Toy Kingdom will not be held liable for any harm and/or loss sustained by the winner for any use of the prize by itself, or unauthorised use by any other third party.

Whilst every precaution is taken to ensure that personal information is captured secure, we cannot be held liable in the event of any unforeseen data breach by an unauthorised third party, or where we have not been reckless or grossly negligent in terms of our compliance.

In the event of a dispute in regard to any aspect of the competition and/or these terms, the decision of Toy Kingdom will be final, and binding and no correspondence may be entered into.

Entrants also declare that they understand and accept all Terms & Conditions set out and are duly authorised to participate.

If you have any comments or queries regarding the policies mentioned above, please contact our customer care team at customercare@toykingdom.com or call +27 021 555 0630.